Privacy Policy
This Privacy Policy describes how endpnts.io and its operator, Kinexus Internet Limited, collect, use, and disclose personal information when you interact with our website, applications, APIs, and support channels (collectively, the “Services”).
1. Data Controller and Scope
Kinexus Internet Limited is the data controller for personal data processed through the Services. This policy covers our public website, customer dashboards, status pages, programmatic interfaces, and support channels.
3. How We Use Data
We use personal information to:
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Provide, operate, and maintain the Services you subscribe to.
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Send alerts, notifications, and administrative communications.
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Improve features, develop new capabilities, and enhance user experience.
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Protect accounts, monitor abuse, and ensure platform security.
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Process payments and manage billing.
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Comply with applicable laws, regulations, and legal requests.
4. Legal Bases for Processing
We process personal data where necessary to perform our contract with you, pursue legitimate interests such as improving the Services and preventing abuse, obtain your consent for optional uses like marketing or cookies, and comply with legal obligations including tax and law enforcement requirements.
5. Cookies
We use cookies and similar tracking technologies to enable login sessions, store preferences, analyse product usage, and measure performance. You can control cookies through your browser settings, but certain features may not function correctly if cookies are disabled.
6. Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and applicable regulations.
7. Sharing and Disclosure
We do not sell personal data. We share information with trusted processors such as hosting providers, payment processors, and communication platforms under contractual agreements that protect your privacy. We may also disclose data if required by law or to protect the rights, property, or safety of Kinexus Internet Limited, our customers, or others.
8. International Transfers
Your personal information may be transferred to and processed in countries outside the UK and European Economic Area. When we transfer data internationally, we rely on lawful transfer mechanisms such as Standard Contractual Clauses to ensure your data remains protected.
9. Your Rights
Subject to applicable law, you have the right to access, correct, delete, or restrict processing of your personal data. You may also object to processing, withdraw consent at any time, or request data portability. To exercise these rights, please contact us using the details below.
10. Security
We implement administrative, technical, and physical safeguards to protect personal information against unauthorised access, loss, or misuse. These measures include encryption, access controls, security monitoring, and regular audits.
11. Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
12. Marketing
We may send you marketing communications about endpnts.io products or services if you opt in or if you are an existing customer. You can opt out at any time by using the unsubscribe link in our emails or contacting us directly.
13. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those providers. We encourage you to review their policies before providing personal information.
14. Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post updates on this page with an updated “Last updated” date. Your continued use of the Services after changes take effect constitutes acceptance of the revised policy.