Confirm incidents before you escalate
Retries and multi-region verification reduce false alarms. You decide how many failures and which regions confirm before we alert.
- Per-monitor debounce windows
- Multi-region confirmation (where applicable)
- Flap control for unstable endpoints
Route to the right owner
Send API incidents to the API team; DNS issues to the platform team. Escalate if unacknowledged.
- Per-monitor recipients and schedules
- Escalation chains with timeouts
- Quiet hours for nights/weekends
Delivery channels
Email & webhooks on all plans; add Slack, Discord, Teams or SMS on paid plans.
Clear payloads
Incident context includes failing region(s), probe evidence, links to runbooks.
Audit trail
Who was notified, when, and how it escalated — visible in one place.