Notification policies
Define recipients and channels per monitor or component. Set severity rules and escalation timeouts that mirror how your team works.
- Per-monitor recipients & channels (Email, Webhooks; Slack/Teams/Discord/SMS on paid plans)
- Severity-based routing (e.g., P1 SMS vs P2 chat/email)
- Escalation if unacknowledged after N minutes
Maintenance windows
Silence or downgrade alerts during planned changes, deploys, or migrations — globally or for selected monitors.
- Recurring windows (e.g., Sundays 02:00–03:00)
- One-off windows with auto-expiry
- Downgrade to email-only or silence fully
Ownership
Map policies to Teams so each service routes to the right people.
Audit trail
See who was notified, when, and how escalation progressed.
Quiet hours
Night/weekend policies that let only critical incidents break through.